FAQ's

Can I cancel my order?

Unfortunately, we are not able to cancel an order once it has been placed.

I put the wrong address on my order, what should I do?

Please be careful when entering your shipping address, Dear Kitty will not be responsible for orders sent to the incorrect delivery address provided by the customer.

Where is Dear Kitty located?

We are based in sunny South Florida, just 10 miles away from the beach.

Do you ship internationally?

Yes we offer worldwide shipping using UPS and DHL. The best carrier and best shipping rate will be automatically selected for you at checkout based on your location. Most international orders arrive to you within 6 business days.

Is the Dear Kitty website secure?

Yes, you can shop at ease! All data is encrypted and security measures are in place.